Product FAQs

Deep Fryers

How long do Oster® filters last?

Filters should last about 6 months. Replacement filters can be purchased through a service centre.

What types of oil can I use with my deep fryer?

You can use olive oil, vegetable oil or peanut oil. DO NOT USE butter or margarine as either will smoke excessively.

How much food can I put in my deep fryer basket?

The basket should not be filled more than 1/2 to 2/3 full (1/4 to 1/2 is best). If you fill the basket more than this, it will cause the temperature of the oil to decrease below the optimal frying temperature and result in foods that are not as light or crispy as they could be.

How long is the oil good for after using it the first time?

Cooking oil deteriorates after 5 or 6 fryings. The cooking oil should not be used if in storage for more than 2 weeks.

How long does the deep fryer take to reach desired temperatures?

Some deep fryers heat up faster than others. Non-immersion element models (no element in the oil) will take about 25 to 30 minutes. Immersion element (element in the oil) models will reach desired temperature in 7 to 10 minutes.

Why is my food soggy?

The reason food remains soft after cooking is usually due to too much food has been fried at the same time or oil did not reach proper temperature needed for food being cooked. Also food left sitting after frying will get soggy.

What is the maximum and minimum amount of oil to use in the Deep Fryer?

We recommend checking the inner pot of the deep fryer for the minimum and maximum markings. They can hold a minimum of 2.0 Liters or 1.5 quarts or 6 Cups. Maximum is 2.5 Liters or 2 Quarts or 8 Cups.

I have a result button on my deep fryer. How does it work?

There are times that an immersion element unit (element in the oil) will not operate. To reset the unit, unplug it from the electric outlet. Allow the unit to cool down. Check the oil level in your unit. If it is below the minimum level, oil should be added before resetting the unit and resuming cooking cycle. Remove the control box with heater. Using a narrow instrument such as a pencil tip or paper clip, press the white reset button on the inside of the control box, located midway between and behind the heat tubes. Push until you hear the relay reset with an audible clicking sound. Replace the control box with heater onto the main body.

How do I clean my deep fryer?

Prior to washing, wipe oil residue and food debris from cooking pot with paper towels. Wipe heater dry (if applicable) with paper towels until it is free from oily residue. Take care not to bend thermostat wires on heater. Wash the basket and cooking pot with warm, soapy water. DO NOT immerse the fryer in water under any circumstances. DO NOT use scrubbing brushes, chemical cleaners or any abrasive materials to clean the unit. When cleaning the lid, be sure to remove both filters (if applicable).

Why isn't my deep fryer reaching temperatures selected or heating?

Deep fryers will not heat or appear to be heating for the following reasons - (1) Unit is not plugged in to a working outlet. (2) Units with detachable plugs are not properly plugged into the back of the unit. (3) Unit was not pre-heated for 25 to 30 minutes. (4) Units with reset button need to be reset. If all of the above have been checked and the deep fryer will still not reach proper temperatures after pre-heating for at least 30 minutes, contact a service centre.