Product FAQs

Stand Mixers

How do I prevent my beaters from rusting?

Thoroughly dry beaters immediately after washing to prevent rusting.

Where can I order parts?

Parts can be purchased on our website.

What if the motor stops working?

The amount of batter being mixed is too large. Decrease batch size and mix in smaller portions.

Where can I purchase Mixing Accessories?

Mixing Accessories are available on our website.

What if my dough is too heavy?

The amount of batter being mixed is too large. Decrease batch size and mix in smaller portions.

Where can I purchase an Oster® Stand Mixer?

You can purchase stand mixers on our website or at any participating retail outlet. They are distributed through on-line retailers, mass merchants and specialty stores.

Where can I purchase a new Kitchen Center?

The Kitchen Center is no longer available and was discontinued in 1994. If you need service or you would like to find a service center in your area for service parts of accessories, please refer to the service center locator.

What if the dough is creeping up the beaters?

Check to ensure beaters are inserted correctly. You can also apply a small amount of cooking oil on the stem of the beaters to help prevent dough from creeping up.